Careers

Who would make a great Account Manager at Sensified? Someone who…

• Is a true team captain, and knows when it’s appropriate to get their hands dirty in the weeds
• Has the ability to adapt communication style during interactions clients, vendors, account team, etc. in order to elicit the best response
• Is resourceful and solution-oriented, proactive in recommending new ideas or solutions
• Independently makes decisions to successfully navigate day-to-day changing situations
  

Responsibilities & Job Function

• Master industry marketing strategy and tactics for assigned brands and disease states
• Manage projects across account(s) from kick off to delivery – this includes outlining roles and responsibilities for the account team to ensure projects are staffed appropriately
• Own relationships with core clients: communicate client requirements to the project team, monitor and assist on projects as needed to ensure client expectations and timelines are met (a true team player)
• Review all account work and program materials for accuracy and alignment with marketing messages and industry standard
• Responsible for reporting progress to senior management and ensuring project scopes stay on track
• Generate and maintain rapport with clients, external experts, and vendors to ensure the highest level of customer service
• Develop client documents including meeting summaries, tactical recommendations, statements of work, project briefs, follow ups, etc.
• Lead live or virtual client meetings (travel required)
• Master and manage financial aspects of assigned business
• Collaborate with senior management on brand planning process, identify ways to integrate SENSIFIED solutions within overall brand plans
• Collaborate with senior management to develop strategically-sound annual tactical plans ensuring brand/client objectives are fully met
• Can lead new business pitch opportunities (with oversight), including the development of new business materials
• Financial goals and organic selling are associated with this position and will be established with management
• Manage 1-3 junior account team members, follow SENSIFIED Management guidelines and expectations
• Make positive workplace culture a priority
  

Knowledge & Skills

• Excellent communication and organizational skills, attention to detail, and follow-through
• Broad knowledge of healthcare industry and U.S. and non-U.S. pharmaceutical industry
• 4-6 years of experience in a relevant function, agency experience preferred
• Strategic brand development planning skills
• Knowledge of how to position for client brand development
• Experience in client relationship building with flexibility and willingness to travel
• Ability to drive process and assist with details, while maintaining big picture oversight
• Professional demeanor and excellent interpersonal teamwork skills, including team leadership
• Solid work ethic and commitment to Sensified’s mission and core values

Why Sensified?

• Great company culture where everyone makes a difference
• Excellent growth and advancement opportunities
• Competitive benefits and Sensified perks

Send your resume to connect@sensified.com. 

Who would make a great Account Supervisor at Sensified? Someone who…

• Is responsive and effective in driving conversations with clients and vendors alike
• Is an active learner, resourceful, and solution-oriented
• Has the ability to autonomously navigate changing priorities and make decisions on next steps
• A strong desire to grow within the account management field
• Believes in the Sensified team!

Responsibilities & Job Function

• Understand marketing strategy and tactics for assigned brands and disease states
• Serve as primary point of contact with core clients and provide direction to internal team members
• Accountable for delivery of all project elements to client ensuring accuracy and alignment to marketing messages - coordinate internal teams and monitor projects to ensure client expectations are met
• Partner with account leadership team for day-to-day needs, report progress to senior management on an ongoing basis
• Possess the ability to grow the client relationship, gain trust and confidence of the client
• Develop rapport with key opinion leaders (KOLs) and vendors to ensure the highest level of customer service
• Accountable for meeting summaries and follow up reports to document discussions with clients; work with team to develop recommendations to client on an ongoing basis
• Drive project management process with vendors and project team – assess efficiencies, negotiates estimates and project parameters, and manage timeline
• Master client medical, legal, regulatory (MLR) needs by client including oversight over job submission requirements and meeting reconciliation efforts
• Lead live (or virtual) client meetings (travel required)
• Assist with the development of client documents including meeting summaries, tactical recommendations, statements of work, project briefs, etc.
• Master and manage financial aspects of assigned business
• Work with internal Sensified team to develop strategically-sound annual tactical plans, actively involved in new business opportunities including participation on pitches
• Make positive workplace culture a priority

Knowledge & Skills

• Excellent oral and written communication skills
• Broad knowledge of healthcare industry
  3-5 years of experience in a relevant function
• Strategic brand development planning skills
• Team leadership and communication skills
• Experience in client relationship building with flexibility and willingness to travel
• Professional demeanor and excellent interpersonal teamwork skills
• Enthusiastic with solid work ethic and commitment to Sensified’s mission and core values
• Excellent organizational skills, attention to detail, and follow-through

Why Sensified?

• Great company culture where everyone makes a difference
• Excellent growth and advancement opportunities
• Competitive benefits and Sensified perks

Send your resume to connect@sensified.com.